My iMac keeps getting stuck on the start-up screen (grey with the rotating circle thing) and never reaches the login screen. I have tried all of the hold down the 'command' key, put in Mac OS X disc and hold the 'c' key down, hold down the 'shift' key etc. troubleshooting recommendations I can find online but... My keyboard hasn't been functioning properly either. I think it's a computer issue and not a keyboard issue because the keyboard is getting power (when I hit the caplocks key it lights up).
So onto my question: does anyone know how to reboot an iMac without using a keyboard?
In Windows, click the Boot Camp icon in the system tray. From the menu that appears, choose Restart in OS X. Start from OS X Recovery. You can also start your Mac from OS X Recovery or Internet Recovery if your Mac was manufactured after 2011. To start your Mac from the Recovery System, use these steps: Start up or restart your computer. Shut down your Mac. Locate the following keys on the keyboard: Command (⌘), Option, P, and R. Turn on your Mac. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound. Hold these keys until the computer restarts and you hear the startup sound for a second time. Release the keys.
Thanks a million in advance for anyone with suggestions. I have been working on this for the last 6+ hours and am ready to pull my hair out.
(p.s. I brought the computer over with me from the US but now live in the Philippines. Because of my location I would rather not bring it into a Mac store as I don't really trust the service I might get there with Apple products)
iMac, iMac 24in 2008 model
Every operating system can crash at one time or another. While it's safe to say that macOS is more stable than Windows, it can still be affected by issues that prevent your computer from booting up. In such cases, you might need to boot your Mac from a USB flash drive to fix the problem. This article shows you two ways to boot Mac from external USB stick, as well as some troubleshooting tips in case Mac won't boot from the target USB.
Boot Mac from USB Option l: Startup Manager
If your Mac won't boot up normally, you can set it to boot from a different drive, such as a USB stick containing macOS installation files in bootable format. The drive will have to contain a version of the OS that is compatible with the Mac. As long as you have the bootable installation USB, you can start your Mac from the USB by accessing the Startup Manager. Here are the steps to be followed:
Step 1: Insert the bootable USB into Mac and power it on.
Step 2: As soon as the startup process begins, hold down the Option (alt) key and keep it depressed until you see the Startup Manager on your screen. If there is a firmware password on your Mac, hold down the Option key until you're asked to enter that password.
Step 3: You will now see the various startup disk options, and your USB will be listed there. If you click on the Up arrow right below the icon for the USB, the computer will only startup once using this disk. If you press and hold down the Control key while making your selection, it will be saved, and your computer will boot from the USB every time, as long as it is left in the computer.
At this point, you can also use the Mac installation disk to boot your Mac from. It will appear as EFI Boot, and it works on all computers running macOS 10.9 or higher.
Key For Boot Menu Mac Download
Boot Mac from USB Option 2: Safe Mode/Recovery Mode
As an alternative, you can start your Mac in Safe Mode (Recovery Mode). This will allow the system to automatically detect and repair directory issues. Safe Mode will only allow required kernel extensions to load, preventing login items and startup items to load automatically. It can also help you isolate the issue depending on whether or not the issue goes away in Safe Mode. If the issues you have during normal startup don't show up in safe mode, they are most likely fixed. That means you can reboot normally and your system should be back to normal.
Step 1: Start your Mac and hold down the Shift key. You will see the Apple logo on your screen.
Step 2: When you see the login screen, you can release the Shift key and login to your Mac.
Apple Imac Startup Keys
Step 3: To check whether your Mac has booted into Safe Mode, click on the Apple logo on the top left and then on About this Mac. In the window that opens, click on System Report… You should be able to see this:
How to Fix Mac Won't Boot from USB Drive
Sometimes Mac won't boot from USB as expected. If you are unable to select a different startup disk, it's possible that your disk is not showing up in Startup Manager. If you try Method 1 above but don't see your USB drive listed there, it could mean one of the following problems:
Compatibility: It is possible that the version of macOS or Mac OS X that you have on the USB drive is not compatible with the hardware. That means you won't be able to see it in the Startup Manager so, of course, you won't be able to boot from it. In such cases, you may need to burn a compatible macOS version on USB drive in order to be able to boot Mac from it.
Startup Security Utility: In certain cases where your Mac has the Apple T2 Security Chip (2018 and later devices), it may be your Startup Security Utility settings that are preventing you from booting from USB. In this situation, restart your Mac and hold down the Command + R keys when you see the Apple logo. This will put your Mac into Recovery mode. In macOS Utilities, go to Utilities >Startup Security Utility and sign in as admin. Under External Boot, select the second option - Allow Booting from External Media.
Option ROM Firmware: Another known issue is that Option ROM firmware will not load in Startup Manager until you press certain keys manually. To do this, use Method 1 to access Startup Manager. Once you are there, press Option-Shift-Command-Period. You should now be able to see the USB drive. This is not exactly a problem as much as a feature. If the USB contains Option ROM firmware, you will need to press those keys everytime to boot from your pen drive.
These two methods and the troubleshooting tips should allow you to boot from USB or in Safe Mode so you can then isolate the problem that's preventing your Mac from booting up normally.